Privacy Policy

Last Updated: March 2026

This Privacy Policy explains how GiliPass (“GiliPass”, “we”, “us”, “our”) collects, uses, and protects your personal information when you use our website or purchase a digital pass (“Pass”).

By using GiliPass, you agree to the practices described in this Policy.

1. Information We Collect

We may collect the following types of data:

Information You Provide

• Name

• Email address

• Payment confirmation details (via third-party providers such as Stripe, Apple Pay etc.)

Information Collected Automatically

• IP address

• Device type

• Browser type

• Pages viewed

• Click behaviour

• Access times

• Usage and interaction data

This data is collected using cookies and analytics tools (e.g. Google Analytics).

We do not store full payment card details.

2. How We Use Your Information

We use your data to:

• Deliver your digital GiliPass

• Verify pass validity and prevent fraud

• Provide customer support

• Improve website performance

• Analyse usage patterns

• Enhance user experience

• Maintain platform security

We do not sell your personal data.

3. Sharing Your Information

We may share limited data with trusted third-party service providers, including:

• Payment processors (e.g. Stripe)

• Email service providers

• Analytics platforms

These providers only process data as necessary to perform their services.

We do not share your personal data with Partner businesses.

4. Cookies

We use cookies and similar technologies to:

• Understand how users interact with the website

• Improve functionality and performance

• Analyse traffic and usage

You can control or disable cookies via your browser settings. Some features of the website may not function correctly if cookies are disabled.

5. Data Retention

We retain personal data only as long as necessary to:

• Deliver your Pass

• Maintain transaction records

• Comply with legal and tax obligations

• Improve our services

You may request deletion of your data at any time (see Section 6).

6. Your Rights

Depending on your location, you may have the right to:

• Request access to your personal data

• Request correction of inaccurate data

• Request deletion of your data

• Object to or restrict certain processing

• Withdraw consent (where applicable)

To make a request, contact: support@gilipass.com

7. Data Security

We implement reasonable technical and organisational measures to protect your data.

However, no system can be guaranteed to be completely secure.

8. International Data Transfers

We use global service providers (such as Stripe and analytics platforms), which may process data outside your country of residence.

By using GiliPass, you acknowledge that your data may be transferred and processed internationally.

9. Changes to this Policy

We may update this Privacy Policy from time to time.

The latest version will always be available on our website.

10. Contact

For privacy-related enquiries:

support@gilipass.com